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Cancelation cover

Kompas Camping vzw offers you, in cooperation with DVV-Insurances, the opportunity to conclude a cancellation insurance together with the reservation of your camping vacation: Premium rate: just 4% of the total booking cost!

Conditions cancellation Insurance

Art. 1: Who is the insured person?
Every person who signed a cancellation insurance through Kompas Camping with DVV-Insurances.

Art. 2: Insured amount
Maximum of the total costs of the stay (excluding the premium of the cancellation insurance).

Art 3: Cancellation guarantee
DVV-Insurances will compensate the non-recoverable costs that followed a cancellation because of:

Death, accident or illness of the insured, his/her partner, a family member or a person who lives with the insured at the same residence and is under his/her care and at his/her expense. By partner we understand the person with whom the insured has a legal bond and who lives with the insured at the same residence. By accident or disease we understand: health conditions which prevent you from travelling.
Death or mortal danger by accident or illness of a relative or related person, up to the second degree, of the insured. • Destruction or severe damages to the residence or company-building of the insured.
Destruction, severe damages or theft of the camping equipment of the insured.
Involuntary loss for economical reasons of the full-time job of the insured.
Involuntary loss of a part-time job, if this occurs within 30 days before the starting date of the stay.
Cancelled leave of the insured due to unavailability of a colleague whom the insured should replace, due to illness, accident or death, within 30 days before the stay.
Compulsory presence of the insured arising from a contract of indefinite duration which starts within 30 days before the stay.
Necessary presence of the insured who exercises a free profession due to the unavailability of a professional replacement of the insured, named in the policy, due to illness, accident or death.
Unavailability due to illness, accident or death of the person named in the policy, charged with the care of a minor or disabled child of the insured.
Mandatory presence of the insured as witness or member of the jury at the Assize Court.
Call up for active military duty if this occurs within 30 days before the start of the stay.
Childbirth of the insured if outside the expected delivery-period.
Pregnancy complications provided the insured was not pregnant for more than 3 months at the time of signing.
Cancellation by a travel companion due to one of the aforementioned reasons. By travel companion we mean: the person who has signed in with the insured and decided to travel with and/or hire the vacation stay and who’s presence is necessary for the good process of it.
The compensation will only be paid if one of the aforementioned cases which were not foreseeable at the time of signing, occurs within 8 weeks before the start of the stay, but at the earliest the day following the booking date of the stay.
In case one of these cases occurs, the insured should inform Kompas Camping as soon as possible.

Art. 4. Premature recall and stay-interruption guarantee
DVV-Insurances will compensate the costs that arise from a premature recall due to:

Death or mortal danger by accident or illness of a relative or related person, up to the second degree, of the insured.
Destruction or severe damages to the residence or company-building of the insured.
Destruction, severe damages or theft of the camping equipment of the insured.
Pregnancy complications provided the insured was not pregnant for more than 3 months at the time of signing.
In case one of these cases occurs, the insured should inform Kompas Camping as soon as possible.
In case of premature recall or stay-interruption of an insured of less than 18 years old, the cover is extended to the transportation costs, which are possibly made by an insured adult, to take the insured home or the transportation costs which are made by a family member if no other adult is available due to illness or accident for monitoring and maintenance.
In each case prior permission of DVV-Insurances is required.

Art. 5. Residence
The insurance is only valid for the insured residing in a country of the European Union. Any dispute shall exclusively be submitted to Belgian courts.

Art. 6. Claim settlement
DVV-Insurances will pay compensation of cancellations and premature recalls after deduction of the repayment of Kompas Camping due to non-usage of the booked services.

Art. 7. What in case of damage?
The insured or beneficiary should:

Limit the damage.
Unless force majeure, report every damage or liability within 8 days in writing to the Kompas Camping where the stay is booked.
Without prejudice to the penalties listed below, no accident claim is acceptable one year after the damage occurred.
Immediately provide all necessary information and documents related to the disease, accident or damages.
Simplify the investigation of DVV-Insurances as much as possible.
Any failure to the obligations of the insured or the beneficiary under this contract shall legally lapse the guarantee, unless they prove their good faith and rectify their omission as soon as possible.

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